FAQ

1. What services does Open Air Exteriors provide?

We offer a comprehensive range of general contracting services, including roofing, concrete, gutters, siding, landscaping, and fencing. Our experienced team is equipped to handle projects of all sizes and complexities.

2. How long has Open Air Exteriors been in business?

Open Air Exteriors has over 25 years of experience in the construction industry. Our extensive knowledge and expertise have made us one of the most respected contractors in the field.

3. Are your materials locally sourced?

Yes, we are committed to using locally sourced materials. This helps us provide high-quality products at a lower cost while supporting local suppliers and reducing our environmental impact.

4. How do you ensure the quality of your work?

We adhere to strict quality control standards and use only the best materials. Our team undergoes continuous training to stay updated on industry best practices. Additionally, the owner is directly involved in every project to ensure the highest quality.

5. What areas do you serve?

We proudly serve Des Moines and the surrounding areas, including West Des Moines, Ankeny, Urbandale, Johnston, Altoona, Clive, Waukee, Grimes, and other nearby communities.

6. How do I get a quote for my project?

You can request a free quote by contacting us through our website or by calling our office. We will schedule a consultation to discuss your project needs and provide a detailed estimate.

7. What is your pricing structure?

Our pricing is competitive and transparent. We provide detailed quotes with no hidden fees. Our goal is to offer exceptional quality at a lower cost by maintaining fair profit margins and paying our employees well.

8. Do you offer financing options?

Yes, we offer flexible financing options to help make your home improvement projects more affordable. Please contact us for more information on available financing plans.

9. Are you licensed and insured?

Yes, Open Air Exteriors is fully licensed and insured. We adhere to all local, state, and federal regulations to ensure the safety and legality of our work.

10. How long will my project take to complete?

The timeline for your project depends on its size and complexity. During the consultation, we will provide an estimated timeline and keep you informed throughout the project to ensure timely completion.

11. What roofing materials do you use?

We use high-quality roofing materials, including asphalt shingles, metal roofing, and flat roofs. We will help you choose the best option for your home based on your preferences and budget.

12. How do you handle project management?

Our project management process includes detailed planning, regular updates, and clear communication. The owner is directly involved in every project to ensure everything runs smoothly and meets our high standards.

13. Do you offer warranties on your work?

Yes, we offer warranties on both materials and workmanship. The specifics of the warranty will be discussed during the consultation and included in your contract.

14. Can you help with design and planning?

Absolutely. Our team includes experienced designers who will work with you to create a detailed plan that meets your vision and requirements. We use advanced design software to provide accurate renderings and plans.

15. What steps do you take to ensure safety on the job site?

Safety is our top priority. We follow strict safety protocols, provide comprehensive training to our team, and conduct regular site inspections. Our safety standards ensure a secure environment for both our workers and clients.

16. How do you handle waste and cleanup?

We take care of all waste removal and cleanup as part of our services. Our team ensures that your property is left clean and tidy after the completion of the project.

17. Can you provide references or examples of past work?

Yes, we are happy to provide references and show examples of our past projects. You can also visit our website to see our portfolio and read testimonials from satisfied clients.

18. What should I expect during the initial consultation?

During the initial consultation, we will discuss your project goals, budget, and timeline. We will assess your property, provide expert recommendations, and answer any questions you may have. This meeting helps us create a detailed and accurate quote for your project.

19. Do you offer maintenance services?

Yes, we offer maintenance services for all the work we perform, including roof inspections, gutter cleaning, and landscaping upkeep. Regular maintenance helps extend the life of your improvements and keeps them looking their best.

20. How do I schedule an appointment?

You can schedule an appointment by contacting us through our website or by calling our office. Our friendly staff will assist you in setting up a convenient time for your consultation.

21. What types of fencing do you offer?

We offer a variety of fencing options, including wood, vinyl, metal, and composite. Each type has its own benefits, and we will help you choose the best option for your property.

22. How do you handle inclement weather during a project?

We monitor weather conditions closely and take necessary precautions to protect your property and our work. If weather delays occur, we will communicate promptly and adjust the project timeline as needed to ensure quality and safety.

23. Can you assist with permits and approvals?

Yes, we handle all necessary permits and approvals required for your project. Our team ensures that all work complies with local building codes and regulations.

24. What landscaping services do you provide?

Our landscaping services include custom landscape design, planting, hardscaping, and the installation of water features. We create beautiful and functional outdoor spaces that enhance your property.

25. How do you ensure customer satisfaction?

Customer satisfaction is our top priority. We maintain open communication throughout the project, involve the owner in every aspect, and conduct final walk-throughs to ensure the work meets your expectations. We also offer post-project support and warranties to address any concerns.

open air exteriors logo for general contracting

Ready to Start Your Next Project?

If you have any additional questions or need further information, please don't hesitate to contact us. At Open Air Exteriors, we are here to help and ensure your complete satisfaction with every project.

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